Application Maintenance Services

For 20+ years, ValueCoders has kept client applications secure, efficient, and up-to-date. Our maintenance services free internal IT teams to focus on innovation and growth, while we take care of the everyday tasks that keep systems stable, reliable, and ready for what’s next.

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Our old system was constantly breaking down. ValueCoders stepped in with a clear plan, and now our application has a 99% uptime, saving us a ton of money and headaches.

- Ellie

Clutch icon Rated 4.8/5 stars on G2
Clutch iconRated 4.9/5 stars on Clutch

Application Maintenance Services We Offer

Ensuring your applications remain robust, secure, and performant is critical. ValueCoders provides proactive, expert-driven maintenance services that extend your software’s lifespan, optimize its functionality, and minimize downtime, allowing you to focus on innovation.

Application Evolution

Keeps your software updated with new features and market alignment.

  • Deliver regular, meaningful updates
  • Add customer-driven features
  • Align improvements with goals

Application Security Management

Safeguards applications from threats with proactive cybersecurity protection.

  • Detect vulnerabilities early
  • Prevent cyberattacks effectively
  • Ensure compliance with standards

Application Performance Management

Optimizes application speed, reliability, and overall user experience.

  • Monitor system performance
  • Fix slowdowns proactively
  • Enhance user experience

Application Compliance Management

Helps meet regulatory requirements and maintain legal business protection.

  • Enforce compliance rules
  • Avoid financial penalties
  • Ensure legal protection

Cloud Resource Management

Maximizes cloud efficiency with optimized usage and cost savings.

  • Optimize resource allocation
  • Reduce cloud expenses
  • Match resources to demand

Focus on Growth, Not Fixes

We handle ongoing maintenance so you can concentrate on innovation and business expansion.

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Applications We Maintain & Support

We keep all types of applications running smoothly. Our support covers any platform or technology your business uses.

Web Apps

Keep your websites and web applications working perfectly.

  • Prevent downtime issues
  • Protect against threats
  • Update features regularly
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Cloud Apps & SaaS

Maintain reliable cloud software that grows with you.

  • Detect problems early
  • Keep software updated
  • Optimize cost usage
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Database Apps

Make your database systems work faster and more reliably.

  • Boost performance speed
  • Protect sensitive data
  • Upgrade with ease
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Mobile Apps

Keep your mobile applications running smoothly on all devices.

  • Ensure device compatibility
  • Deliver a bug-free experience
  • Maintain strong security
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AR/VR Apps

Maintain cutting-edge augmented and virtual reality applications.

  • Update for hardware
  • Enhance app performance
  • Improve visual quality
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Desktop Apps

Ensure your computer software remains stable and efficient.

  • Apply regular updates
  • Add security patches
  • Improve app performance
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Have pressing questions about your project?

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Why ValueCoders Leads in Application Maintenance

Application maintenance requires continuous optimization and strategic technical improvements for long-term stability.

Our engineers perform regular code audits, security assessments, and performance tuning to keep applications running smoothly. This systematic approach delivers measurable improvements in both performance and cost efficiency.

  • Trusted by Startups to Fortune 500
  • Guaranteed System Stability
  • 99.9% Uptime Assurance
  • Advanced Threat Mitigation
  • Top-tier Data Security Protocols
  • 63% Lower Operational Overhead Costs
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Awards & Certifications -
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Future-Proof Your Applications

Prepare for tomorrow’s challenges with comprehensive maintenance that ensures long-term stability and growth.

675+ Full-time Staff projects executed successfully
20+ Years Experience Years Of Experience in this field
2500+ Satisfied
Customers
Total No. of Satisfied Customers

Industries We Cater To

Partnering with businesses in diverse sectors to unlock new avenues for growth and innovation.

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Healthcare

Healthcare

Building smart healthcare solutions

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Travel & Tourism

Travel & Tourism

Revolutionizing travel services

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Automotive

Automotive

Transforming auto experiences

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Education & eLearning

Education & eLearning

Shaping digital learning

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Retail & eCommerce

Retail & eCommerce

Enhancing retail journeys

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Logistics & Transportation

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Media & Entertainment

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Banking & Fintech

Banking & Fintech

Streamlining financial growth

Driving Our Maintenance Excellence

At ValueCoders, our application maintenance services are powered by a robust and evolving technology stack. We use industry-leading tools and platforms to ensure your applications remain stable, secure, and performant, minimizing disruption and maximizing uptime.

Programming Languages & Frameworks

Cloud & DevOps Platforms

Database Management Systems

  • MySQL
  • PostgreSQL
  • MongoDB
  • SQL Server
  • Oracle
  • Cassandra
  • Redis
  • DynamoDB

Monitoring & Alerting Tools

  • Prometheus
  • Grafana
  • Nagios
  • Zabbix
  • Datadog
  • New Relic
  • Splunk
  • PagerDuty

Issue Tracking & ITSM

  • Jira
  • ServiceNow
  • Freshservice
  • Zendesk
  • Asana
  • Trello
  • Remedy
  • Confluence

Security & Compliance Tools

  • SonarQube
  • OWASP ZAP
  • Veracode
  • Tenable Nessus
  • HashiCorp Vault
  • MFA Solutions
  • Antivirus/EDR

Our Custom Hiring Models

Choose from our flexible hiring models designed to fit your needs and budget.

Fixed Price Model

For businesses with well-defined project scope and requirements.

  • Simplified process
  • Higher predictability
  • Greater transparency
  • Reduced risk
  • Low management efforts
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Dedicated Hiring Model

For businesses with long-term project requirements or complex development process. They get more control of the process.

  • Complete control
  • More flexibility
  • Focused and dedicated approach
  • Faster time to market
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Time & Material Model

For businesses looking to pay for completed project instead of committing to fixed project cost.

  • Faster project start
  • Flexibility to adapt as per changing needs
  • Pay as you go model
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User Guide to Application Maintenance & Support

Application Maintenance vs. Support

Software maintenance

Many people use “maintenance” and “support” interchangeably, but they have different roles:

Application Maintenance

This is planned, preventive care for your software:

  • Regular updates to keep everything running smoothly
  • Security patches to protect against new threats
  • Performance improvements to make systems faster
  • New features that add value over time

Application Support

This is your emergency response team:

  • Solves problems when they happen
  • Helps users who are stuck or confused
  • Fixes unexpected crashes quickly
  • Addresses performance issues in real-time

Why It’s Critical for Enterprise Success

Ignoring application maintenance can lead to costly business mistakes. A single software failure can result in lost revenue, frustrated customers, and reputational damage.

Here’s why Application Maintenance & Support is vital for enterprises:

  • Minimizes downtime
  • Enhances security
  • Improves performance
  • Supports business growth
  • Reduces long-term costs

The Business Impact of Poor Application Maintenance

Poor Application Maintenance

Neglecting your applications costs money. The risks touch every part of your business.

1. Revenue Loss Due to Downtime

  • 98% of organizations lose over $100,000 for each hour of downtime
  • Some enterprises lose up to $1 million every hour systems are down
  • Customers can’t complete transactions, employees can’t work, and trust erodes

2. Security Vulnerabilities & Data Breaches

  • The average data breach now costs $5.17 million (IBM’s 2024 Report)
  • This represents a 10% increase from last year alone
  • One breach can damage your reputation for years

3. Customer Dissatisfaction & Churn

  • 53% of users leave if an app takes more than 3 seconds to load
  • Frustrated customers rarely return
  • Bad reviews spread quickly online

4. Rising Maintenance Costs Over Time

  • Emergency IT repairs cost 50% more than planned maintenance
  • Problems compound and become harder to fix
  • Technical debt accumulates, making future updates more difficult

Key Benefits of Application Maintenance & Support

Benefits of Application Maintenance and Support

Application maintenance and support keep your software functional, secure, and aligned with evolving business needs. Without regular updates, applications can become inefficient, vulnerable, and costly to fix. Here’s why ongoing maintenance is essential:

1. Cost Savings vs. Emergency Fixes

  • Prevents minor issues from turning into major failures.
  • Reduces unexpected downtime and expensive emergency repairs.
  • Lowers long-term maintenance costs and ensures business continuity.

2. Increased Security & Compliance

  • Protects against cyber threats and security vulnerabilities.
  • Ensures compliance with industry regulations and data protection laws.
  • Keeps systems updated with the latest security patches.

3. Performance Optimization

  • Improves application speed, responsiveness, and stability.
  • Reduces system crashes, lags, and performance bottlenecks.
  • Enhances user experience and operational efficiency.

4. Future-Proofing Your Application

  • Keeps the software compatible with new technologies and integrations.
  • Supports scalability to handle growing business needs.
  • Reduces the risk of expensive system overhauls in the future.

Choosing the Right Application Maintenance Services Company

Choose Application Maintenance Services Company

Finding the right support partner matters. Not all companies offer the same value.

  • Look at their expertise first. Do they know your technology stack? Have they worked with similar businesses?
  • Service level agreements (SLAs) tell you what to expect. Response times matter when systems go down. Recovery guarantees protect your business.
  • Cost structures vary widely. Some charge by the hour. Others offer fixed monthly fees. The cheapest option isn’t always best.
  • Industry knowledge makes a difference. A partner who understands your business can solve problems faster.
  • In-house teams give you control but cost more. Outsourcing saves money but requires trust. Compare the total cost and return on investment.
  • Use a checklist when choosing. Check references. Ask about their tools. Evaluate their communication style.

Common Challenges in Application Maintenance & Their Solutions

Application Support
1. Unexpected Downtime & Performance Issues

Downtime hurts business. Good maintenance prevents most outages. Quick response teams handle the rest.

2. Managing Legacy Applications vs. Modernization

Legacy applications create headaches. They’re expensive to maintain. Modernization costs money upfront but saves in the long run.

3. Managing Legacy Applications vs. Modernization

Security threats never stop. Regular updates close vulnerabilities. Monitoring catches suspicious activity early.

4. Security Vulnerabilities & Data Breaches

Growing businesses need scalable applications. The right architecture allows expansion without disruption. Cloud solutions offer flexibility.

5. Scaling Applications Without Disruptions

Balancing costs against improvements is tricky. Preventive maintenance saves money over time. Strategic upgrades keep you competitive.

6. Balancing Cost vs. Continuous Improvement

Small issues can become big problems. Catching them early costs less. Regular health checks identify potential failures.

Frequently Asked Questions

Here are answers to some questions our clients frequently have in their minds.

Q. What specific software versions and platforms do your maintenance services cover?

Ans. We support a wide range of software versions and platforms, including web, mobile, desktop, cloud, and SaaS applications. Our maintenance services cover legacy systems, current versions, and the latest technologies, ensuring compatibility and smooth performance across various environments.

Q. What types of mobile app maintenance services do you offer?

Ans. We at ValueCoders provide a wide range of software and application maintenance services, including bug fixing, performance optimization, feature enhancements, and security updates. Our team of skilled developers specializes in providing customized solutions tailored to meet clients’ specific requirements.

Q. What communication channels are available for support requests?

Ans. You can reach us for support through multiple channels, including email, phone, and live chat. Our dedicated team ensures swift and effective responses, allowing you to choose the most convenient communication method for your needs.

Q. How much does app maintenance cost at ValueCoders?

Ans. The cost of software application development and maintenance services at ValueCoders depends on various factors, such as the project’s complexity, the type of maintenance required, and the time required to complete the project. We offer a transparent pricing model and provide a free consultation to determine the project’s estimated cost.

Q. What typical process do you follow when you start with a new client?

Ans. When starting with a new client, we follow a typical process of application support services that includes understanding the client’s requirements, analyzing the existing software, developing a tailored solution, providing regular updates and progress reports, and ensuring maximum client satisfaction.

What Our Clients Have to Say About Us

We are grateful for our clients’ trust in us, and we take great pride in delivering quality solutions that exceed their expectations. Here is what some of them have to say about us:

The Project managers took a lot of time to understand our project before coming up with a contract or what they thought we needed. I had the reassurance from the start that the project managers knew what type of project I wanted and what my needs were. That is reassuring, and that's why we chose ValueCoders.

James Kelly
Co-founder, Miracle Choice

The team at ValueCoder has provided us with exceptional services in creating this one-of-a-kind portal, and it has been a fantastic experience. I was particularly impressed by how efficiently and quickly the team always came up with creative solutions to provide us with all the functionalities within the portal we had requested.

Judith Mueller
Executive Director, Mueller Health Foundation

ValueCoders had great technical expertise, both in front-end and back-end development. Other project management was well organized. Account management was friendly and always available. I would give ValueCoders ten out of ten!

Kris Bruynson
Director, Storloft

Huge thank you to ValueCoders; they have been a massive help in enabling us to start developing our project within a few weeks, so it's been great! There have been two small bumps in the road, but overall, It's been a fantastic service. I have already recommended it to one of my friends.

Mohammed Mirza
Director, LOCALMASTERCHEFS LTD
Testimonials

James Kelly

Co-founder, Miracle Choice

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Judith Mueller

Executive Director

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Kris Bruynson

Director

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Mohammed Mirza

Director

Trusted by Startups and Fortune 500 companies

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20+ years of experience

We can handle projects of all complexities.

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2500+ satisfied customers

Startups to Fortune 500, we have worked with all.

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675+ in-house team

Top 1% industry talent to ensure your digital success.

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