How this site handles your data

Privacy Policy

This policy explains what happens to personal data submitted through this site, in plain terms rather than dense legal boilerplate. It applies to this website and the forms on it, not to any separate client contract.

The categories, not a hidden list

Data you provide, and data your browser sends automatically.

Two categories cover almost everything: information you type into a form, and information your browser or device sends as part of how the web works. Neither category is used for anything beyond what this policy describes.

Information you provide

Name, email, company and message content submitted through contact or scoping forms.

Information sent automatically

IP address, browser type, device type and pages visited, collected as part of normal web traffic.

Information we do not seek

Payment card numbers, government identifiers or health data are never requested through this site.

Every use tied to a stated purpose

Used to respond to you and to run this site, nothing beyond that.

Form submissions are used to reply to the specific request made. Automatically collected browsing data is used in aggregate to understand how the site performs and where it should improve, not to build an individual profile for resale.

Responding to enquiries

A message sent through a form is read by the team responsible for replying to it, and used for no other purpose.

Operating and improving the site

Aggregate traffic patterns help identify broken pages, slow-loading sections and content worth expanding.

Legal and security obligations

Data may be retained or disclosed where a genuine legal obligation requires it, and never beyond that requirement.

No sale of personal data

Shared only with the services this site depends on to run.

Personal data submitted here is never sold. It may pass to service providers that host, secure or analyse this site on ValueCoders' behalf, each bound to use it only for that stated purpose.

Hosting and infrastructure providers

The platforms that keep this site online and its forms working process data as part of that role.

Analytics services, where enabled

Aggregate usage analytics may be enabled to understand site performance; no personal profile is built for advertising resale.

Never sold to data brokers

No personal data collected through this site is sold or rented to third parties for their own marketing use.

Kept only as long as it serves its purpose

Retained only as long as the stated purpose requires.

Data is kept only as long as its purpose requires, or as long as a genuine legal obligation requires, then deleted or anonymised. Reasonable technical and organisational safeguards protect it while it is held.

Retention tied to purpose

A form submission is kept while the enquiry it relates to remains open, then removed on a routine schedule.

Access limited internally

Only the team members who need it to respond to you or operate the site can access personal data.

Security is ongoing, not one-time

Safeguards are reviewed as the site and its infrastructure change, not set once and forgotten.

Access, correction, deletion

You can ask what is held, correct it, or ask for its deletion.

Wherever data protection law grants you rights over your own data, this site honours them: knowing what is held about you, correcting it, having it deleted, or objecting to a specific use. A request starts with a message through the contact page.

01Step one

Send a request

Describe what you are asking for through the contact form, from the same email address the data relates to where possible.

02Step two

The request is verified

A reasonable check confirms the request genuinely comes from the person the data concerns, protecting against impersonation.

03Step three

The request is actioned

Access, correction or deletion is carried out and confirmed back to you once complete.