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About the Client

New Cloud Networks is a U.S.-based cloud infrastructure provider offering critical data protection services, including Backup-as-a-Service (BaaS), Disaster Recovery-as-a-Service (DRaaS), and Office 365 Backup. The platform targets resellers, MSPs, and IT administrators responsible for safeguarding enterprise data across hybrid and closed network environments. With a growing customer base and expanding portfolio, NCN needed a dynamic system to manage cloud service subscriptions, streamline role-based access, and automate billing operations—all while navigating VDI and firewall limitations.

Challenges

Performance or Efficiency Issues

VDI environments exhibited slow response times, impacting admin operations.
Real-time updates for subscription changes were delayed due to inefficient data flow.

Access/Security Gaps

Firewall restrictions in enterprise environments disrupted API calls and UI rendering.
Users struggled to access services inside closed or restricted networks.

Scalability or Maintainability Bottlenecks

Poor documentation and support for 3rd-party APIs created integration blind spots.
Role-based access was rigid and not optimized for reseller and guest user hierarchies.

Integration or Data Flow Issues

Lack of flexibility in subscription movement between partners (Partner A to Partner B).
Monthly billing data to third-party partner Pax8 was not dynamically configurable.

UI/UX or Workflow Limitations

Fragmented workflows between new vs. existing customer subscription logic.
Manual updates required for price or billing changes introduced risk of errors.

Gain Full Subscription Lifecycle Control

We deliver systems that manage, create, modify, suspend, and reassign tasks with complete traceability.

Solution

Challenge	Solution	Result
Firewall and access issues in closed network environments	Developed a lightweight, firewall-tolerant UI architecture and ensured backend services supported proxy-based API calls and offline-safe caching.	Consistent access for users in restricted corporate environments; reduced drop-offs and escalations.
Latency and inefficiencies in VDI systems	Optimized frontend rendering using lazy loading, compressed asset delivery, and asynchronous API handling.	~30% faster load times in VDI environments, enabling smoother workflows for admins.
Unstable third-party API integrations	Isolated external API interactions via middleware abstraction, implemented fallback logic, and created internal documentation for edge cases.	Improved system resilience and faster troubleshooting; reduced third-party ticket volume by 40%.
Subscription movement between partners was manual and error-prone	Built a dynamic partner mapping engine with a UI-driven interface to reassign customers from Partner A to Partner B.	Reduced reassignment time from hours to minutes; audit logging ensured traceability.
Billing to Pax8 lacked flexibility	Implemented a modular billing engine with customizable monthly reports pushed to Pax8 via secure APIs.	Enabled automated, accurate billing across customer types; improved Pax8 reconciliation compliance.

Tech Stack

Frontend: Angular
Backend: Node.js, Express
Database: PostgreSQL
Cloud Infrastructure: AWS EC2, S3, CloudWatch
3rd Party Integrations: Pax8, Veeam API, MS Graph (Office 365)

API Design: RESTful APIs with layered authentication
Engineering Choices: Use of asynchronous queuing for updates, caching for read-heavy modules
Key Modules: Entity Management, Subscription Engine, Role-based Access, Billing Automation

Architecture Overview

New Cloud Network

Measurable Results / ROI

40% reduction in 3rd-party API-related issues
30% faster performance in VDI environments
100% coverage for subscription lifecycle scenarios (create, modify, suspend, reassign)
~50% time saved in customer migration between resellers
Automated billing integration with Pax8 ensured regulatory alignment

Why ValueCoders?

Deep expertise in cloud platforms, SaaS subscription models, and secure network development
Agile and collaborative delivery with Jira-driven task alignment
Firewall-aware design thinking for secure enterprise networks
Robust role-based architecture for multi-level access control
End-to-end ownership from documentation to deployment on AWS
24×7 support and CI/CD for rapid iterations and fixes

Client Quote

“ValueCoders delivered exactly what we needed – resilient, scalable, and secure. Their ability to adapt to network constraints and integrate with third-party services was key to the platform’s success. We’ve never had smoother deployments.”
– CTO, New Cloud Networks