The eCommerce marketplace is a highly competitive one and the consumers are looking for better services day by day. Today’s millennial customers have several service providers for the same product line. Hence, for an e-commerce business like you, it is hard to pinpoint the eCommerce features users really want.
According to researches from endicia, most of the consumers are looking for a faster checkout and a free delivery. Free shipping is also one of the reasons why consumers prefer an eCommerce store over another. The time of delivery is also a primary concerns.
Moreover, on an eCommerce store, the way the products are displayed and the ease of search must also be taken care of. Here is an infographic that shows the must have eCommerce features for you
Therefore, now you know what are the factors that bother your sales graph. However, these factors also depend on some features of the e-store that you have and the CMS that you are choosing. Such as, the load speed, site look & feel and user engagement completely depends on your website design and the CMS you use.
Some prefer Magento to get the desired outcome, where a few use Drupal to build their eCommerce websites. Moreover, hiring CMS developers carefully is also important. Even if you want to follow the old way, then also it is a crucial decision to hire HTML5 developers carefully.
In a nutshell, when you are into eCommerce business, you need to take care of your website first. Then it comes to the services that you offer like free shipping, low cost and offers. All of the criteria depend upon your requirement and budget that you have.
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