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KIA NDP Panel

Streamlined Kia’s dealership onboarding and inspection process with a powerful multi-role web platform – accelerating approvals, audits, and vendor coordination across regions.

Technology Used:
  • MySQL
  • Python
  • React
  • Rest API

Case Study

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About the Client

A regional automotive enterprise in India, the client specializes in expanding dealership networks and ensuring consistent, brand-aligned showroom launches. Their target users span from aspiring dealers and project managers to inventory vendors and internal inspection teams – each requiring streamlined workflows, approval hierarchies, and real-time project tracking.

Challenges

Efficiency Bottlenecks

  • Manual dealership onboarding and project tracking slowed decision-making.
  • Delays in application approvals and milestone progression.

Access & Role Management

  • Lack of secure, role-based control over modules for applicants, sub-admins, vendors,
    and inspectors.
  • Fragmented user responsibilities increased dependency on manual supervision.

Data Flow & Reporting Limitations

  • No centralized system for application comparison, order status, or project milestone
    tracking.
  • Difficulty in analyzing dealership performance metrics across submissions.

Operational Scalability

  • Multiple user types across regions required scalable architecture with modular role handling.
  • Vendor communication and stock updates were siloed and disconnected.

Workflow & UI Constraints

  • No intuitive dashboard or audit system for different user types.
  • Inconsistent experience across the application journey (application → approval → onboarding → order management).
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Solution: From Fragmentation to Flow

Challenge Solution Result
Manual dealer application handling caused inefficiencies and delays. Built a secure, multi-role web platform where dealers can register, submit forms, track progress, and receive activation codes. Reduced application turnaround time by 45% and enabled digital-only submissions with real-time milestone visibility.
Lack of coordinated approval workflows between admins, sub-admins, and verification teams. Implemented a role-based hierarchy with dashboards for sub-admins, enabling them to review, compare, and score applications using algorithm-driven visual dashboards. Improved application evaluation speed and consistency; enabled downloadable comparison reports for final dealership selection.
Vendors lacked real-time order management and material dispatch coordination. Enabled primary vendors to check stock, issue dispatch tickets, or reroute to secondary vendors. Sub vendors could update dispatch info, invoices, and stock levels via their dedicated portals. Streamlined vendor coordination and improved dispatch accuracy by 40%.
No structured way for internal teams to track milestone progress or conduct inspections. Developed an audit checklist panel and inspection management modules for the verification team with milestone-specific feedback loops. Enabled fully digital milestone audits and reduced back-and-forth by 60%.
Fragmented visibility into overall project status. Centralized dashboards for both admin and dealers with real-time progress bars, user stats, and milestone status updates. Boosted operational visibility and empowered proactive intervention across the project lifecycle.

Tech Stack

  • Frontend: React.js
  • Backend: Node.js
  • Database: MySQL (AWS RDS)
  • Server Infrastructure: AWS EC2, S3, Load Balancer
  • Configuration:
      App Server: C5.xlarge (8GB RAM, 4 Cores)
      DB Server: db.m5.large (8GB RAM, 2 Cores)
  • Supported Browsers: Chrome, Safari, Firefox, Edge

Architecture Overview

The platform follows a multi-tier architecture:

  • Frontend Layer: React.js interfaces for dealers, admins, vendors, and inspectors. Middleware/API Layer: Node.js-based logic layer ensuring secure communication and role-based access control.
  • Database Layer: MySQL hosted on AWS RDS with structured relational schemas for dealers, applications, inventory, and workflows.
  • Vendor Routing Engine: Enables dynamic routing of dispatch tickets to secondary vendors when stock is unavailable. Audit Engine: Checklist-driven inspection module accessible by local teams.

Would you like us to visualize this in a high-level architecture diagram?

Measurable Results

  • 45% faster dealer onboarding
  • 60% reduction in milestone audit delays
  • 40% improvement in vendor dispatch accuracy
  • 100% digitization of registration & evaluation workflows
  • Unified dashboards for all users enhanced project transparency

Why ValueCoders?

  • Deep expertise in multi-role enterprise portals
  • Agile, UI-first development ensuring seamless UX across roles
  • Fast ramp-up and dedicated QA/testing pipeline
  • Role-based access control and scalable backend architecture
  • Hands-on collaboration with client teams during every project phase
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