Restaurant & Hotel Reservation System

The client required a mobile application that could function as a restaurant & hotel reservation system for their business. ValueCoders provided a tailored solution that met all the client's requirements, enhancing business operations and improving customer experience.

Technology Used:
  • CSS
  • Firebase
  • MySQL
  • Nodejs
  • React Native
  • Typescript

Project Synopsis

The client wanted an easy-to-use application offering Hotel/Restaurant rooms, table management, and reservation. To meet the requirements, our team developed a featured-packed mobile application offering the following features:

● Connectedness
The application enables vendors to connect with the right customers seeking comfortable accommodation & food.

● Customization
Apart from rooms, guests/customers can book tables at restaurants & hotels and subscribe for discounted rates and special offers.

● Easy & Fast Booking Process
The application seamlessly works, and the guests/customers will experience an easy and quick booking summary showing all the relevant details of their transactions. They will receive automatic booking confirmations, reminders, cancellation notices, and feedback requests via email or text.

● Effective Management of Guests with Increased Loyalty
Guests can receive the benefits provided by vendors once they reach the benchmark.

● Multi-Language Support With Speech-to-text Guests Conversion
Guests/Customers can select a preferred table or leave special instructions with their reservations & communicate in any language.

● Automatic Reminders & Confirmations
This feature allows customers to add themselves to a waitlist or sign up for a reminder. It also notifies the guests when a takeout order is ready.

● Restaurant/Hotel Menu & Tables
The hotel manager can modify the menu and tables according to availability, and a new menu can also be added to the menu card.

● Security Measures
The system uses various security measures like data encryption, two-factor authentication, and regular data backups to ensure data security.

● Maintenance & Support
The system uses various security measures such as data encryption, two-factor authentication, and regular data backups to ensure data security.

Project Requirements


The following are the requirements and specifications of this project:

Functional Requirements: The primary function of this application is the online booking of tables and rooms in hotels and restaurants.

Table/Room Booking: The user can book any table or room through this application anytime and anywhere.

Menu Booking: Booking the menu along with the table is the customer’s choice, which means the customer can either book the table or table with the menu.

Cancel Booking: Users can cancel the booking if they cannot reach during the booking slot.

Contact: The user can contact the hotel/ restaurant admin anytime using this application.

Non-Functional Requirements
A non-functional requirement defines the quality of the application. They are essential to ensure the usability and effectiveness of the entire system. To assess the performance of a system, the following must be specified.

  • Usability: It shows the ability of an application to perform tasks. The system is designed with an effective and user-friendly UI.
  • Reliability: It specifies how the system is reliable for a long time without any problem.
  • Performance: It is the system’s response time towards any task.
  • Supportability: The ability to install, configure and monitor the application.
  • Scalability: It is about the capability of the system to run with the same efficiency in 2 secs for 100 users or 2 secs for 100 users.
  • Maintainability: It is about the code’s quality to be understood by someone else instead of the application maker.
  • Security: It is one of the most important steps in ensuring the system’s security. The application is developed with security at each instance.

Sequential Diagram


● Application Roles

Manager – has the following options

  • Choose language
  • Tables Workload,
  • Waiter
  • Income,
  • Reserved Tables
  • Settings
  • Expense Management

Waiter – has the following options

  • Choose language messages,
  • Restaurant
  • Hotel
  • Reserved Tables
  • Settings

Chef – has the following options

  • Choose language
  • Orders


Marketing – has the following options

  • Choose language
  • Balance
  • Add restaurant
  • Search restaurant
  • Choose restaurant

Admin – has the following options

  • Choose language
  • Balance
  • Choose Restaurant
  • Delete a restaurant/hotel

Customer – has the following options

  • Choose language
  • Call The Waiter
  • Contact the waiter
  • Menu
  • Place check
  • Order recommended
  • Review

Key challenges

Key Challenges Solutions
React time chat in any language (One to one chat) Used and API for speech-to-text for implementation of real-time communication
Nativewind CSS For UI implementation uses Nativewind only

Solution Implementation

This project focuses mainly on computerizing hotel & restaurant management consequent upon numerous problems faced by the manual handling of hotel information. The objective of this study is thus to design and develop an online hotel and restaurant management and reservation system that will:

● To provide an easy way to automate information about the day-to-day activities of a hotel and restaurant, such as an online facility for checking the availability of rooms, ordering food, table reservation, and also booking the room and event hall.

● Facilitate increased productivity, decreased paperwork, and ability to analyze trouble spots.
● To maintain security and secrecy of the hotel details.
● To provide accurate data when it is required.

The process typically involves the following steps:

  • Reservation Request: The guest/customer initiates the reservation request by contacting the hotel or restaurant using GLING GLING mobile app.
  • Availability Check: The hotel or restaurant staff checks the availability of tables or rooms for the requested date and time and provides the guest with options for available tables or rooms.
  • Reservation Confirmation: Once the customer selects the desired table or room, the hotel or restaurant staff confirms the reservation and provides the guest with a confirmation number.
  • Payment: The guest provides payment information and completes the payment process to secure the reservation.
  • Reminder: This app sends a reminder to the guest a day or two before the reservation date.
  • Check-in: On the reservation date, the guest arrives at the hotel or restaurant and checks in for the table or room reservation.
  • Service: The hotel or restaurant staff provides guests with the reserved table or room and any additional services requested, such as food or amenities.
  • Check-out: The guest checks out of the table or room at the end of the reservation period.
  • Feedback: The hotel or restaurant staff may ask the guest for feedback on their experience with the reservation process and the overall service provided.

The primary goal of this application is to provide guests with a seamless and hassle-free experience while ensuring that the hotel or restaurant can efficiently manage their table and room availability.


This system is designed to allow users to make and manage reservations for tables and rooms at a hotel or restaurant. The system includes a user-friendly interface, a robust database, payment gateway integration, security measures, and system maintenance and support. This system provides users with a seamless and hassle-free reservation experience.



User Interface: The application’s front-end layer is responsible for displaying the user interface to the customer. This layer includes a mobile application that allows users to search available rooms or tables, view pricing and amenities, and make reservations.

Business Logic: This layer is responsible for processing the user’s requests, checking availability, calculating prices, and managing reservations. It includes several microservices that handle different aspects of the reservation process, such as booking, payment processing, and customer communication.

Data Storage: This layer is responsible for storing all the information related to the hotel and restaurant, such as available rooms and tables, pricing, customer information, and reservation details. It uses a MySQL database for data storage.

APIs: APIs are used to facilitating communication between different components of the system. The application uses APIs to retrieve information about available rooms and tables from the business logic layer, while the business logic layer uses APIs to store or retrieve data from the database.

Payment Gateway: This is the payment processing layer responsible for securely processing customer payments. Stripe payment gateway is used in the application.

Notification System: This layer sends notifications to customers regarding their reservations. It could include email or SMS notifications sent to customers when their reservations are confirmed, updated, or canceled.

Folder Structure: Separate folders for components, screens, assets, and utilities. First, create a base folder, “src” which will store all the necessary folders or files for the project. assets/ This folder will store all the assets we use in react-native.

All static files, like fonts and images, are in this folder. Also, added more assets like videos in this folder.

In the components folder, create multiple component files to wrap the application components and determine their overall layout. Add reusable and UI components and divide components based on categories: atoms, molecules, & templates.

This is used for localization and globalization. Multi-language configuration

This is used for state management (redux-saga) where I have created store services for each module.

This is used for all screen components.

This is used for placing colors code, images, and other constants in a single place.

Navigation: Navigation is an important aspect of any mobile application. A popular navigation library React Navigation is used, which provides a simple and customizable API for handling different types of navigation.

State Management: Managing the application state is crucial for building scalable and maintainable applications. Redux saga is used in this application for state management.

APIs & Services: This application requires communication with APIs and services. Axios is used for handling API requests.

Styling: Native wind is used for styling components.
Testing: Jest is used for testing libraries and components.
Localization: This application supports multiple languages. For localization i18next is used.



Restaurant & Hotel Reservation System
Restaurant & Hotel Reservation System
Restaurant & Hotel Reservation System
Restaurant & Hotel Reservation System
Restaurant & Hotel Reservation System
Restaurant & Hotel Reservation System
Restaurant & Hotel Reservation System

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