If you’re having trouble finding the right eCommerce outsourcing team, you’ve come to the right place!
A Grand View Research report stated that the global e-commerce market was valued at USD 9.09 trillion in 2019 and is expected to grow at a compound annual growth rate (CAGR) of 14.7% from 2020 to 2027. This rise has led to increased demand for eCommerce development teams. As a result, offshoring has become a well-known solution for businesses seeking team expansion while reducing costs.
ValueCoders has helped clients across the globe with their offshore eCommerce platform needs. If you are also looking to outsource eCommerce development project, here’s a detailed guide to help you make the right decision.
Why Building the Right Offshore eCommerce Development Team is Important?
Before discussing how to choose the right offshore eCommerce development team, let’s first understand why it is important to build the right team.
An offshore eCommerce development team can help businesses build and maintain an eCommerce platform that is scalable, secure, and user-friendly.
Here are some more advantages:
- Cost-effective: Offshore teams are a cost-effective solution as their services are cheaper, enabling companies to utilize that capital elsewhere. With the help of an offshore eCommerce app development company, you can get affordable services and reduce overhead costs like salaries, benefits, and office space.
- Scalability: Offshore ecommerce development teams offer businesses the flexibility to quickly scale up or down their ecommerce development team as per their requirements. Businesses can easily add or remove resources with the necessary skill sets & expertise without worrying about recruitment, training, or other administrative tasks. They provide businesses with the agility and flexibility they need to scale up or down their operations cost-effectively and efficiently.
- Expertise: With an offshore dedicated development team, businesses can access specialized expertise for developing and maintaining a customized eCommerce platform tailored to their needs. Their expertise can help businesses achieve their goals and improve their overall performance.
- Quality: By availing of eCommerce app development services, business can ensure high-quality work. Offshore teams have high-level quality assurance processes to ensure security and user engagement. This can help a business stand out in the market and help build credibility and clientele across the globe.
- Time-Saving: Hiring eCommerce app development services can assure businesses of high-quality work. Offshore teams typically have robust quality assurance processes that ensure security and user engagement. This high level of quality can set a business apart from its competitors and help build credibility and clientele across the globe.
- Cultural Diversity: Offshore eCommerce development teams can bring unique cultural perspectives & experiences to the table. This diversity can help businesses develop ecommerce platforms tailored to a global audience’s needs and preferences. Businesses can better understand and connect with customers from different cultures, improving customer engagement and loyalty.
Offshoring Right eCommerce Development Team
Understand that having eCommerce app development services is not enough; you must also be well-skilled in managing offshore teams. Make sure you have a good understanding of how to manage software development teams and get the job done.
Let’s discuss some of the right ways to offshore development teams for your business.
Identify Your Requirements
Businesses must focus on their requirements when outsourcing software development to avoid setbacks. To make the right decision, businesses should clearly understand the type of team they need and the required skills.
For example, a business developing an ecommerce website should look for the best companies. A software development company in India can offer you the expertise in creating robust ecommerce solutions at a reasonable cost.
The team should also have experience integrating advanced payment gateways and features like SEO-friendly page structure, third-party integrations, and more.
By prioritizing their requirements, businesses can ensure that the chosen offshore ecommerce development team can deliver a high-quality product that meets their specific needs.
Ensuring The Right Fit
Next is finding the right offshore dedicated development team for your business that understands your vision like you and actively works on the business goals. This can be done by clearly outlining the project requirements & objectives. It includes the technology stack and language, budget, timeline, etc.
Consider the experience & expertise of the offshore team in similar projects, their communication style, and their track record of success. It’s always a good idea to ask for references from former clients or customers to understand how reliable and successful the offshore team is.
Lastly, test their skills before signing contracts to ensure they are the right fit. This could include having them complete a coding challenge or other assessment to evaluate their knowledge and abilities.
By taking these steps, you can be sure that you have chosen the right offshore partner for your eCommerce project and that they have the skills & expertise necessary to deliver a great project.
Define Roles & Responsibilities
When hiring an offshore eCommerce app development company for your business, defining each team member’s roles & responsibilities is essential. Doing this will help ensure they complete the project on time and to the highest standards.
Also, it helps in stating clearly what each offshore team member is responsible for and makes them accountable for achieving them. This can help avoid any confusion or misunderstandings.
Following are some typical roles & responsibilities that need to be assigned:
- Project Manager: A project manager manages your eCommerce development project. They oversee the budget, timeline, and deliverables and ensure the progress of your project as planned.
- Developers: A developer is the backbone of an eCommerce development project which not only writes the code but also implements the technical aspects of the project. They work closely with the technical lead to ensure the code is high quality and meets the project requirements.
- UX/UI Designer: The UX/UI designer will be responsible for the design & user experience of your eCommerce website. They play a significant role in eCommerce app development services by creating attractive and engaging UX/UI designs for the website. Also, they are the ones who work closely with the technical lead and developers to implement the design correctly.
- Quality Assurance (QA) Analyst: QA analysts are responsible for ensuring the quality of the eCommerce website. They test the website for bugs, errors, and usability issues and work closely with the developers to resolve any problems. There are many types of QA analysts, so it depends on your project requirements.
- Technical Lead: Technical team is incomplete without its leader, so you would also need a technical lead for your project. A technical lead handles the technical aspects of the project. They ensure that the team follows the best practices and standards and oversees the eCommerce website’s design, development, and testing.
- Business Analyst: While your tech team will be working on your eCommerce platform, you will require a business analyst who can convey all the requirements to them. A business analyst understands the business requirements & translates them into technical specifications. They work closely with the project manager, technical lead, and developers to ensure the eCommerce website meets the business requirements.
- Support Team: A support team provides ongoing support & maintenance for the eCommerce website. They ensure the website runs smoothly and addresses any issues arising after the launch. They are always available when for any challenges.
You can ensure they develop the eCommerce website efficiently and effectively by assigning the right roles and responsibilities. Hence, offshoring your eCommerce development team requires a clear definition and allocation of roles and responsibilities.
Establish Effective Communication
Maintaining good communication with an offshore team is crucial for successfully managing a software development project. Regular meetings with the development team, setting clear expectations and guidelines, and establishing suitable communication protocols help ensure efficiency and quality of work.
By having consistent and open communication, businesses can track progress and promptly address any issues. It also allows the offshore team to provide feedback and suggestions, ultimately leading to a better end product. Good communication can also help build trust and foster a positive working relationship between the business and the offshore team.
With the help of regular meetings, you can participate in progress discussions, expectations, and challenges. You can set clear guidelines and expectations that will help. Doing this will help keep the development team focused and productive.
Here are some of the best ways you can establish effective communication with your offshore team:
- Utilize multiple communication channels: You can use a combination of communication channels like instant messaging, email, video conferencing, project management tools, and mobile applications to keep in touch with the offshore team.
- Establish clear communication protocol: Define your communication protocols so the offshore development team can understand your project’s goals and expectations. Suitable communication protocols ensure everyone agrees regarding deadlines, issues, or other matters.
- Provide precise project requirements: Provide clear project requirements & instructions to the offshore team, like technical specifications, design guidelines, and project timelines. This will help them meet the project goals and your expectations.
- Set clear expectations: Clear communication of expectations between both parties is good to avoid any future hurdles; this includes communication frequency, availability, and response time.
- Assign a project manager: For better communication, you can assign a project manager who will act as a liaison between onshore and offshore teams and ensure effective communication.
- Foster a positive work culture: Encourage a positive one that promotes open communication, collaboration, and teamwork. This is one of the essential parts of effective team communication.
For a thriving eCommerce development project, a collaboration between your offshore & in-house teams is essential. It ensures a successful outcome and reduces the potential for errors or misunderstandings.
Managing your offshore teams appropriately by sharing clear feedback to help them improvise and deliver what you expect. It is also beneficial to encourage your development teams to have access to the same resources as your in-house teams.
It will enable them to keep updated with changes, provide input on improvements, and collaborate on solutions more effectively.
While at the same time, giving your offshore development teams the freedom to work autonomously is essential. Allowing them to experiment, develop innovative solutions, and take ownership of the project can help foster a more collaborative environment that leads to tremendous success.
By fostering a collaborative environment between your in-house and offshore development teams, you can have a smooth transition from concept to launch.
Working with the right software development company in India can help you achieve this, as they have the experience, expertise, and resources necessary to create successful outcomes. Otherwise, you can also consider hiring software developers but ensure you know the proper steps.
Monitor Progress & Performance
As you’ll move forward with the planning and implementation, make sure you monitor your offshore team. They might operate from a different country, but you must have control over the software development process.
Tracking the progress & performance of your eCommerce app development company is vital to be updated with the project development and challenges. Here are some tips on how to monitor & manage an offshore software development team:
- Establish a Project Schedule: A project schedule outlines each task’s timeline and will help you set the deadline for each milestone. This will lead to a smooth monitoring of progress and identify any potential delays early on.
- Set Performance Metrics & KPIs: Establish key performance indicators (KPIs) and metrics that can support you in measuring project performance. You can use metrics like time spent on tasks, budget spent, and quality of work to track progress and identify areas for improvement.
- Address Issues Promptly: If any issues and concerns arise, address them as a priority. Be proactive in resolving any problems affecting the project’s progress or quality. Encourage team members to share their concerns and provide feedback.
- Analyze & Monitor Project Risks: Identify potential risks impacting the project’s success and develop a risk management plan to mitigate them. Regularly review the plan and make necessary adjustments.
- Celebrate Milestones: Celebrate project milestones and recognize the team’s achievements. If you boost the morale and motivation of the tea, they will be able to achieve project objectives sooner.
By following these tips, you can ensure that you are monitoring the progress and performance of your eCommerce app development company effectively. This will help you get the most out of your offshore development team and ensure the project succeeds.
It’s essential to have an effective process while hiring an offshore eCommerce development team. To ensure you get maximum ROI from investing in offshore development team:
- Understand your requirements
- Choose the right offshore partner
- Define roles and responsibilities
- Establish effective communication
- Provide clear direction
- Foster collaboration
- Monitor progress and performance
With the right approach, you can leverage the advantages of having an offshore development team while avoiding potential pitfalls. These points will ensure the success of your project. ValueCoders has a team of experts with extensive industry experience in eCommerce development. You can hire their developers, who will ensure the success of your eCommerce platform.