For 20+ years, ValueCoders has kept client applications secure, efficient, and up-to-date. Our maintenance services free internal IT teams to focus on innovation and growth, while we take care of the everyday tasks that keep systems stable, reliable, and ready for what’s next.
We use modern technology and best practices to build quality applications that help your business grow.
Keep your business running smoothly with our complete support system. We help you:
Keep your software up-to-date as markets change. We deliver:
Protect your software from cybersecurity attacks. Our team:
Make your applications run at their best. We focus on:
Meet all necessary regulations without stress. We ensure:
Release software faster and with fewer problems. We help:
Move your applications to the cloud safely. Our services:
Get the most from your cloud expenditure. We work to:
Build a strong foundation for all your technology. We handle:
Keep your applications updated with the latest features and enhancements, without any disruption.
ValueCoders, with years of expertise, aims to steer businesses toward digital excellence by offering cutting-edge custom solutions. Therefore, we are a leading choice for global clientele wanting to take their business to the next height of digital transformation.
We cater to various organizations, including startups, enterprises, product companies, digital agencies, SMEs, and governments, addressing their diverse technology needs through our tailored application maintenance solutions.
From startups to big enterprises, development
From startups to big enterprises, development
From startups to big enterprises, development
From startups to big enterprises, development
From startups to big enterprises, development
From startups to big enterprises, development
From startups to big enterprises, development
Prepare for tomorrow’s challenges with comprehensive maintenance that ensures long-term stability and growth.
We keep all types of applications running smoothly. Our support covers any platform or technology your business uses.
Keep your websites and web applications working perfectly. We help:
Maintain reliable cloud software that grows with you. Our team:
Make your database systems work faster and more reliably. We focus on:
Keep your mobile applications running smoothly on all devices. We ensure:
Maintain cutting-edge augmented and virtual reality applications. We provide:
Ensure your computer software remains stable and efficient. We deliver:
At ValueCoders, we take pride in our application and web maintenance team, comprising experts proficient in various technologies, including TestTrack, Rally, Jira, and more. Our specialists possess relevant expertise in the following core technologies:
With us, you can choose from multiple hiring models that best suit your needs
It is an expert autonomous team comprising of different roles (e.g. project manager, software engineers, QA engineers, and other roles) capable of delivering technology solutions rapidly and efficiently. The roles are defined for each specific project and management is conducted jointly by a Scrum Master and the client's product owner.
Suitable for every scale of business and project, team augmentation helps add required talent to you team to fill the talent gap. The augmented team members work as part of your local or distributed team, attending your regular daily meetings and reporting directly to your managers. This helps businesses scale immediately and on-demand.
When project specifications, scope, deliverables and acceptance criteria are clearly defined, we can evaluate and offer a fixed quote for the project. This is mostly suitable for small-mid scale projects with well documented specifications.
Time & Material Model:Suitable for projects that have undefined or dynamic scope requirements or complicated business requirements due to which the cost estimation is not possible. Therefore, developers can be hired per their time.
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Many people use “maintenance” and “support” interchangeably, but they have different roles:
Application Maintenance
This is planned, preventive care for your software:
Application Support
This is your emergency response team:
Why It’s Critical for Enterprise Success
Ignoring application maintenance can lead to costly business mistakes. A single software failure can result in lost revenue, frustrated customers, and reputational damage.
Here’s why Application Maintenance & Support is vital for enterprises:
Neglecting your applications costs money. The risks touch every part of your business.
1. Revenue Loss Due to Downtime
2. Security Vulnerabilities & Data Breaches
3. Customer Dissatisfaction & Churn
4. Rising Maintenance Costs Over Time
Application maintenance isn’t just about fixing bugs. It involves proactive measures to enhance stability, security, and performance.
1. Fixing Bugs & Issues
We solve problems quickly:
2. Proactive Monitoring
We spot trouble before it happens:
3. Scaling & Upgrading for Growth
We help your software grow with your business:
4. Enhancements & UX Improvements
We keep your software modern and competitive:
Application maintenance and support keep your software functional, secure, and aligned with evolving business needs. Without regular updates, applications can become inefficient, vulnerable, and costly to fix. Here’s why ongoing maintenance is essential:
1. Cost Savings vs. Emergency Fixes
2. Increased Security & Compliance
3. Performance Optimization
4. Future-Proofing Your Application
A well-planned application maintenance strategy ensures your software remains secure, efficient, and adaptable to business needs. Following are the five simple steps to establish a structured maintenance approach.
Step 1: Assess Your Current Maintenance Needs
Before you start, you need to understand your application’s current state. This helps identify weak points, areas for improvement, and the type of maintenance required.
Step 2: Define KPIs & SLAs for Performance Monitoring
Setting clear Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) helps measure application health and ensure timely issue resolution.
Key KPIs to Track:
System Uptime (%) – Ensures availability and minimal downtime.
Response Time (ms) – Measures application speed and performance.
Error Rate (%) – Tracks how often users experience issues.
SLAs Define:
Response time for bug fixes
Security updates schedule
Support availability
Step 3: Choose Between In-House vs. Outsourcing Maintenance
You need to decide who will manage your application maintenance: an internal team or an external service provider.
In-House Maintenance:
Full control over updates and security.
Best for businesses with a dedicated IT team.
Higher costs due to salaries, training, and infrastructure.
Outsourcing Maintenance:
Reduces operational costs while ensuring expert support.
Provides 24/7 monitoring and faster response times.
Access to specialized skills and the latest technology.
Step 4: Implement Proactive Monitoring & Automation
Rather than waiting for issues to arise, proactive monitoring and automation help detect and prevent failures before they impact users.
Step 5: Establish a Response Plan for Downtime & Security Threats
Even with maintenance, unexpected failures can still happen. A response plan ensures your business can quickly recover from system crashes, security breaches, or other critical issues.
Finding the right support partner matters. Not all companies offer the same value.
1. Unexpected Downtime & Performance Issues
Downtime hurts business. Good maintenance prevents most outages. Quick response teams handle the rest.
2. Managing Legacy Applications vs. Modernization
Legacy applications create headaches. They’re expensive to maintain. Modernization costs money upfront but saves in the long run.
3. Managing Legacy Applications vs. Modernization
Security threats never stop. Regular updates close vulnerabilities. Monitoring catches suspicious activity early.
4. Security Vulnerabilities & Data Breaches
Growing businesses need scalable applications. The right architecture allows expansion without disruption. Cloud solutions offer flexibility.
5. Scaling Applications Without Disruptions
Balancing costs against improvements is tricky. Preventive maintenance saves money over time. Strategic upgrades keep you competitive.
6. Balancing Cost vs. Continuous Improvement
Small issues can become big problems. Catching them early costs less. Regular health checks identify potential failures.
Here are answers to some questions our clients frequently have in their minds.
Ans. ValueCoders provides comprehensive software application support and maintenance services, ensuring that your software runs smoothly without any glitches. We offer cost-effective and timely solutions, minimizing downtime and maximizing productivity. Our skilled developers provide 24/7 support to ensure your software is up and running.
Ans. We offer software application support and maintenance services while following agile project management approaches, including Scrum and Kanban, to ensure seamless project execution, timely delivery, and maximum client satisfaction. We use collaborative tools and techniques to keep clients informed throughout the project lifecycle.
Ans. The cost of software application development and maintenance services at ValueCoders depends on various factors, such as the project’s complexity, the type of maintenance required, and the time required to complete the project. We offer a transparent pricing model and provide a free consultation to determine the project’s estimated cost.
Ans. We support a wide range of software versions and platforms, including web, mobile, desktop, cloud, and SaaS applications. Our maintenance services cover legacy systems, current versions, and the latest technologies, ensuring compatibility and smooth performance across various environments.
Ans. We at ValueCoders provide a wide range of software and application maintenance services, including bug fixing, performance optimization, feature enhancements, and security updates. Our team of skilled developers specializes in providing customized solutions tailored to meet clients’ specific requirements.
Ans. You can reach us for support through multiple channels, including email, phone, and live chat. Our dedicated team ensures swift and effective responses, allowing you to choose the most convenient communication method for your needs.
Ans. When starting with a new client, we follow a typical process of application support services that includes understanding the client’s requirements, analyzing the existing software, developing a tailored solution, providing regular updates and progress reports, and ensuring maximum client satisfaction.
Ans. We provide round-the-clock support to ensure accessibility and responsiveness. Our team is available 24/7, ensuring that your applications are monitored and issues are addressed promptly, minimizing disruptions to your business operations.
We are grateful for our clients’ trust in us, and we take great pride in delivering quality solutions that exceed their expectations. Here is what some of them have to say about us:
The Project managers took a lot of time to understand our project before coming up with a contract or what they thought we needed. I had the reassurance from the start that the project managers knew what type of project I wanted and what my needs were. That is reassuring, and that's why we chose ValueCoders.
The team at ValueCoder has provided us with exceptional services in creating this one-of-a-kind portal, and it has been a fantastic experience. I was particularly impressed by how efficiently and quickly the team always came up with creative solutions to provide us with all the functionalities within the portal we had requested.
ValueCoders had great technical expertise, both in front-end and back-end development. Other project management was well organized. Account management was friendly and always available. I would give ValueCoders ten out of ten!
Huge thank you to ValueCoders; they have been a massive help in enabling us to start developing our project within a few weeks, so it's been great! There have been two small bumps in the road, but overall, It's been a fantastic service. I have already recommended it to one of my friends.
Co-founder, Miracle Choice
Executive Director
Director
Director
Trusted by Startups and Fortune 500 companies
We can handle projects of all complexities.
Startups to Fortune 500, we have worked with all.
Top 1% industry talent to ensure your digital success.
Let's discuss how we can bring your vision to life.
