In today’s digital era, your business is completely dependent on Web and Mobile applications. Therefore, application support and maintenance services appear to be a primary concern to get things going. Now, you must be thinking, why should you do that? Well, let’s dive deep, then.

Think About The Following Issues

  1. Who takes care of your website, software, and apps when they crash?
  2. Who resolves the issue when they catch a bug?
  3. Do you update your website, software, or apps at the right time?
  4. What will you do when your Website gets hacked?

Most people outsource a good IT company to develop their applications, but they forget about the app maintenance or do not care about it after creating the app. Ultimately, this results in business loss as the app stops functioning and engaging customers like it was previously doing. So focus more on Application Maintenance. 

So, What Is Application Maintenance?

Software Application Maintenance is just the same as that of your car servicing. You need to take good care of it, including replacing old functionalities with new ones and keeping things in order so that the app doesn’t display errors.

So, if you are wondering what application maintenance means for the business world, you just need to understand that it is a practice employed by business owners and managers to keep their applications updated with new features, functionalities, and security patches.

Also, application development and maintenance help fix technical glitches or system errors as soon as they appear. There are many models for application maintenance, but it’s an ongoing process with a strong relationship between the business and IT team members.

The model may vary with different app types or systems that you have to keep updated for optimum performance. Let’s discuss different ‌models for application maintenance practices:

  • Onsite Model/ On-Premise Solution: This model involves allocating resources to manage servers and other IT infrastructure that business organizations use on-premises. This works well when there is no predetermined service level agreement with the provider.
  • On Cloud Model/SaaS Solution: This model is used to deploy SAAS on the cloud, which includes allocating resources for IT infrastructure externally that third-party providers manage & business organizations use it just like they use any other internet services (emails or social media account). It works well when there is a predetermined service level agreement with the provider. 
  • Managed Model/MSP Solution: In this model, business organizations allocate resources for IT infrastructure and keep it managed by providers or third-party professionals skilled in handling such services on the cloud. This way of mobile app maintenance services helps to focus more on core business tasks and stay ahead in the competition.

A Deloitte report says that 60% of the outsourcers prefer to hire Application Maintenance & support.


outsourcing stats

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Importance of Application Maintenance

Let’s take an example of your house. After buying or building it, do you just forget about it? Or think about budgeting your time and money for ongoing utilities, repairs, and renovations? Undoubtedly, the second one.

The same concept is applicable to your application development and maintenance. Every project of yours is going to require at least some amount of ongoing maintenance. However, maintenance is not only about maintaining, it’s also about improving and evolving gradually.

In technology, you are either enhancing yourself or you’re falling back. Here, you can’t just standstill. User needs are changing every day and if you don’t have a regular maintenance strategy in place, you’re lagging behind. Hence, Application Maintenance is important. Really important!

Also Read: How Long Does It Take to Build a Mobile App In 2022: A Complete Breakdown

Benefits of Application Maintenance

Now that you know mobile app maintenance services are essential, you need to know what are the benefits too. Here are a few of them-

Scalability and Security

Regular maintenance makes sure your application is secure from all external threats. At the same time, your applications become much more scalable. It enables it to accommodate larger workloads while keeping consistent and acceptable levels of performance.


It is not a cost-saving plan if you buy new software or develop from scratch whenever it crashes or catches bugs. Furthermore, it is way better to maintain the same on a regular basis to enhance the lifetime and reduce future costs through mobile and web application development and maintenance.

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Customer Satisfaction

Application maintenance improves the quality, web presence, and response time of your apps and websites. This does not only help to evolve with time but also fulfills customer requirements better. As a result, the satisfaction level also improves.

Peace of Mind

Once you know your mobile software applications are in safe hands, and you do not need to do anything extra for the upcoming few years, peace of mind automatically comes. Hence, you can focus on other attributes of your business.

Also Read: Worldwide Famous 12 Best Application Maintenance Companies

Bug Fixing

Bugs are common when developing and maintaining websites. When bugs enter code, they can cause issues in your application’s functionality or, even worse — render it completely useless!

The most frequent type of bug is an error that occurs during last-minute changes to a product’s source code; these usually originate from buggy third-party tools used by web entrepreneurs, as well as failures to use version control systems effectively enough (which we all know isn’t easy).

Application maintenance is not an easy process that can be handover to any application maintenance company without rigorous thought. Bugs can be introduced at any time during the coding of your application, making it crucial to regularly test and retest for defects or glitches in order to maintain a stable product.

Moreover, the product won’t turn away customers with bugs. Website entrepreneurs who develop online products must take care when updating their websites’ code because doing so could result in some unexpected errors being displayed by visitors on the screen, which may irritate them greatly if they’re trying to just get serious work done instead!

Bug Fixing

Bugs, like any other animal in the wild, can be a hazard to your application’s functionality. Bugs may occur and cause hindrances to how it performs its tasks, or even make things worse for no apparent reason at all!

It is important not only because bugs might inconvenience you, but also because they bring down quality by taking up time from developers who could otherwise spend their days making better products instead (and we know that 5% — 10% bug elimination costs happen more often than not).

Also Read: An Overlook to the Future of Mobile Application Development

Save Time and Money

When you trust your IT infrastructure and application management team for mobile app maintenance services, time becomes a much more valuable resource. When the professionals at this company run efficient systems for saving resources on core business processes in order to maximize profit margins while maintaining peak performance — they always have one goal: customer satisfaction!

At the same time, several companies are struggling because these old legacy apps aren’t being phased out fast enough, which means there continues exposure into other critical areas like data backup or disaster recovery plans.

All potential weaknesses must be identified during both web and mobile application maintenance services, which could lead back to becoming reputed by hackers, should be safeguarded against with professional help from expert technicians who specialize specifically when it comes down to running powerful software without any issues whatsoever.

Need For Specialists

Maintaining an IT infrastructure is no easy task, but it becomes even more challenging when you need to find skilled specialists. This leaves your company with less time for other necessary projects and may lead them to further complications down the line.

Application support and maintenance services can provide these full-time staff members that are needed in order to keep up engineering tools within organizations where internal teams often fail because of insufficient manpower or conflicting priorities between different departments, which causes errors on their part leading to downtime wreaking havoc among all types of businesses worldwide.

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Experiencing Change

The IT world is a tumultuous place. The changes are always coming at an unexpected rate, and you never know what’s going to be thrown your way next — but with application management on board, all those problems disappear!

Application development and maintenance managers will take care of everything from updating applications automatically or by request; they’ve seen it before, so there’s no need for concern when future issues surface that require their expertise.

The company providing this service has been doing such things since time immemorial: they’re experts in handling change because every day brings something new into our lives.

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Assessing Performance

Application management using the best app for this purpose will help you measure storage, performance, and many other things.

With hard numbers like these available in your organization’s system of record (the application), managers can ensure their applications perform as expected, whether it be meeting goals or seeking improvements- all through real-time data collection from within its own framework!

Keep Tracking

The final step of the application support and maintenance services process can be a difficult one, as bugs cause issues for your product. Bugs that are not fixed will give developers headaches and affect their work daily with time-consuming app monitoring tasks.

This leads many companies to outsource these applications in order to save money from having multiple employees focus on just parts or all aspects related to it instead of spreading yourselves too thinly across different areas outside engineering if you have enough manpower already at hand working solely towards fixing those problems!

This not only saves companies from financial penalties caused by poor maintenance but also enables the users to enjoy stable functioning of their applications through constant changes and new products developed day-in/day-out without interruption or downtime for customers who depend on these services in order to perform efficiently at work every single day.

Also Read: 20 Incredible Web Application Ideas for a Successful Online Business

Why do Startups, SMEs, and Big Brands Focus On App Maintenance?

The 5 reasons mentioned here will help you understand why application development and maintenance services both are crucial.   

1. Re-engineering For Extraordinary Performance

Re-engineering can benefit you and enhance the overall app performance and appearance. Following the Re-engineering alternative, you can integrate new features and functionalities in the application, leading to enhanced scalability, security, and the efficiency of the application.      

App maintenance helps you automatically improve the bugs lingering in the old app edition. A periodic upgrade and re-engineering of the system enhances the app’s quality and minimizes system failure issues.

2. Constant Monitoring To Make Productive App Update 

The technological environment is enriching and transforming each day. Moreover, the app system and environment also get regular additions and updates from the industry. So seeing all this, it is essential to monitor each day’s changes as this can only help make efficient changes and update the application.  

Businesses can also get improvement tweaks with proper mobile app maintenance services. All of it can result in getting:

  • Robust environment
  • Providing better output
  • More efficient and trustworthy approach
  • Simple to use functionalities and features 

3. Focus On Application Level For Business Growth

Business Growth

Source: Northeastern University

The lack of maintenance, upgrades, and intelligent support can influence the overall application working, so to evade this, focus on its level of progress. Working on weekly-based maintenance will help you enhance app working.                        

If the businesses spend more time on Software Maintenance, they can make a profit, raise productivity, and make the app popular worldwide. But to do this efficiently, you need to make great plans, and for this, you can avail of application maintenance and support services. It will profit you make innovative ideas and shape your application extraordinarily, meeting the market demand.

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4. Updating To Better The Functionalities

Knowing the future requirements and trending technologies can help you do outstanding application up-gradation. Re-engineering applications can help you only do code restructuring.

To make app features unique and the best, ‌focus on updating; this all can be done competently by availing application maintenance services India   

To meet user’s requirements and increase customer engagement, it’s crucial to focus on the latest trends; this is why top brands like Apple, Google, and Microsoft are focusing on embracing Augmented Reality (AR), Artificial Intelligence (AI), Virtual Reality, Predictive Analytics, etc. 

5. User Adoption To Boost Market Reach

Lack of application support and maintenance services and up-gradation can make your app outdated; this may impact the app’s user adoption rate. Nowadays, users just prefer using the modernized version of the application and software.

So to make your app more extraordinary, focus on adopting the concepts that users require today; this will profit in enhancing user experience and user adoption rate. 

If the business will not center on the App Maintenance part, the business cannot meet users’ desires, ultimately resulting in a waning number of users. 

For example, from 2006 to 2010, Orkut’s name was quite popular. All users liked this social media platform, but it’s fame was sustainable for a precise time frame due to the absence of maintenance. So note if you need to maintain the app popularity level, focus on the app updation and maintenance part.

Wrapping It Up

No legacy can go forever; it’s essential to know when to update or upgrade. If you want to make your business application popular like Amazon, focus on both application development and application maintenance.

Additionally, after going through the write-up, if you have made your intention to avail of Application Maintenance services, get in touch with the top-notch Application Maintenance company in India (ValueCoders). By doing so, you will ‌get innovative app ideas and solutions. 

ValueCoders is one of the leading agile application maintenance companies in India. We have 11 years of experience and confidence in making the right decision for you. Some unique benefits of hiring us are:

    1. Zero billing guarantee
    2. Pro-level Teams
    3. Guaranteed SLAs
    4. Flexible Hiring Models
Why Should You Opt For Application Maintenance Services?

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