The Chatbot solutions will for sure extend its horizons in the near future. The Chatbot technology stats reveal that bots will be much more prepared to match human behavior and offer matching services.
As per the stats available on the various platforms like Gartner, Statista it has been predicted that chatbot future usage will increase year by year.
Have a look at this Infographic!
Key Points To Recognize Chatbots Future in Business
1) 47% of companies will utilize chatbots
Gartner states AI will be a mainstream of customer investment in the next few years. 47% of companies will utilize chatbots for customer care and 40% will deploy virtual assistants.
2) The chatbot market is expected to reach $1.23 billion
Due to the expanding demand for customer service, lead generation, messaging apps, etc the requirement for chatbot apps is increasing at such a fast pace. In 2025, the universal chatbot market is expected to reach $1.23 billion.
3) Usage of chatbot in customer support will get 80%
Chatbots, virtual companions, messaging, and other technologies are already helping call centers globally. By the end of 2021, it is expected that usage of chatbots in customer support will get 80%.
4) 50% of businesses plan to spend more on chatbots
Reputed companies like Google, Amazon are using chatbot AI to develop various products and other apps. Instead of mobile apps, 50% of businesses plan to spend more on chatbots.
Know More: How Chatbots can benefit your business
Conclusion
As per the various statistics it has been observed that in upcoming years the usage of AI chatbots can bring drastic changes to the business and other industries. Meet the future market by developing the chatbot app. Immediately get in touch with us to hire chatbot developers.
We, at ValueCoders, render leading chatbot services which include Customized Bots, Marketing Bots, Facebook Bots, New Bots, Custom Chatbot, Chatbot Testing development, etc.
Why Choose Us?
- Quick & Easy Onboarding
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