Frequently Asked Questions

Learn more about our processes and how we work with the help of the following FAQs. For any other questions not covered here, feel free to send us an email at OR contact us.

What if assigned developer(s) get stuck somewhere in coding? Do you have supervisors who can assist them without requiring our help?

Yes, we have a hierarchy so that every developer, junior or senior, has a senior mentor or peers who are always there to assist. You need not worry about the hurdles until there is any dependency from your end, such as existing code access or any third-party signups. If you have hired a dedicated developer from us, we will take responsibility for providing the best performance output.

Will the assigned developer be comfortable working with another existing development team of mine?

Yes, the assigned developer will work as your employee; therefore, if you have any existing team or have plans to hire more developers from another source, our developer will be working as a part of one team. He will also be responsible for tasks that will be assigned to him/her.

How are you making sure of business continuity in COVID times?

Our workforce is working from home during this time and using communication tools such as Google meet, Skype, etc. Hence, we are apt to fulfill commitments and promises while delivering high-quality services that we are known for.

How are you making sure about data security and IPR security when most of the staff work from home?

When employees access remote servers and perform tasks using potentially sensitive information outside the office, all bets are off unless appropriate action is considered. Hence, we have taken the following precautions to maintain data safety-
- Working on home networks
- Disable remote access
- Latest router software
- Anti-virus protected systems

If there is a breach of confidentiality and copyright infringement, how will that be handled?

We sign NDA before starting the project and adhere to it to the end. If in case there is a violation, we take full responsibility for it.

Can you sign a Non-disclosure agreement (NDA) for my project?

Yes, we do. We are fully committed to meeting clients' operational requirements. We believe in delivering results, and if that is required to keep confidential, we are glad to sign the NDA.

What are the payment modes I can utilize while hiring Indian developers?

When you hire Indian developers & programmers on a monthly contract from us, then we collect monthly payments from you. We accept payment via bank wire transfer, online credit cards, PayPal, etc.

How to select a company with the top software developers?

If you are looking for a company with the best software developers and getting quality delivery cost-effectively, it is better to go for a mid-scale Indian company.

The company should have:
1) At least 5-10 years of industry experience
2) Have build at least 200+ apps
3) A team of more than 250+ software developers
4) Clients in more than ten countries

You can choose ValueCoders, an Indian company with more than 17 years of experience and delivered 4200+ projects to 2500+ clients globally.

What is the procedure for hiring dedicated experts from ValueCoders?

The process for hiring resources is simple. The client shares the project requirements, and the relevant interviews are scheduled. Once the best-fit resource is selected, he(she) is deployed with the client.

Is there a project manager to supervise the project?

Once the resources are on board, each client is assigned a project manager/coordinator and is provided free of charge for communication. He acts as a single point of contact for regular communication and query resolution.

Is there an option of replacement in case of dissatisfaction with any staff?

Yes, if a client is dissatisfied with a particular staff for a specified period of time, then ValueCoders ensures free and timely replacement.

Are there any additional charges related to the hiring of dedicated developers with ValueCoders?

No, there are no hidden/additional costs for hiring dedicated resources.

Is there an option of providing developers who work flexible shifts?

Though our developers work according to Indian Standard Time (+0530 UTC), we make sure to schedule meetings at a time that is convenient for the client. We maintain this for all our clients, including 95% of them who are from overseas.

Do I get access to project management tools and timesheet reports?

ValueCoders ensures that each client gets timesheet reports along with complete access to the project management tool at a frequency decided by the client.

How can I make payments to ValueCoders?

You will be billed monthly, based on the start date of your worker. You can pay this using PayPal, Wire Transfer or, any leading credit card.

How long will it take you to find me a suitable candidate?

Since we only assign our in-house staff to work with your remote staff, we can offer you resumes for selection within 48 hrs and assign them within one week of signing the contract.

Do you offer marketing services?

No, we are not providing marketing services yet, however going to start soon.

What if I hire someone, and then down the line, they are not performing to my standards? What would be done in that case?

We will be checking in with you at regular intervals to ensure that you are happy with the performance of your remote staff. At any time, if their performance begins to suffer, we would ask that you try to resolve the situation just as you would with any other employee. However, if those efforts do not produce the desired results and performance is still lacking, we will replace them. No questions asked.

I’ve never hired a remote staff before, how will I manage them? Keep them motivated? Monitor them?

There are several tools that give us the ability to create a virtual office, even allowing for real-time face-to-face communication! There are several tools available nowadays to mimic local office presence. Many of us use ourselves on a day-to-day basis. Hence, you might not even feel that you are managing remote staff.

What kind of support will I get from ValueCoders?

We are here for you throughout the entire process, not just the sourcing and selection process. We will be checking in at regular intervals to ensure that things are operating as per your plan, and we will also check in at regular intervals with your remote staff. We take full responsibility for our worker’s presence and performance and pride ourselves on always staying on top of that. You will always be aware of what is happening. Communication is the key to success.

What types of roles are you able to fill?

We can fill a variety of roles for the web & mobile domain.

What are the benefits of outsourcing?

The main aim and benefit of outsourcing is value increase for your company. This is achieved through a higher business process level, considerable cost reduction, and shorter project delivery time.

What if I'm not sure of what kind of service I need?

Contact our experts, and they will assist you in turning your specific business needs and requirements into technical specifications for your software.

What is a dedicated development team?

Every project is unique. A dedicated team is the best choice to carefully deal with your special requirements and features specified by your business needs, end-users, and personal preferences. Outsourcing your project to an offshore development team is delegating it to experts in the area who have established schemes for effective software development. The flexibility in managing and staff augmentation an ODT guarantees high ROI and top-quality results.

What if I would like to request a pilot project before signing a contract?

We can do it at your request after settling all details. The payment (or a free option) depends on your pilot project requirements and scope. Contact our manager for more details.

What is the lead time required to ramp up the developers?

Lead time would be seven days depending on the technology and experience required.

What is ValueCoders average developer experience?

We have various bands of developers with experience ranging from 1 year - 10 years; however, most of our developers are in the experience range of 3-5 years.

How can I manage my developer performance?

We have well-defined communication and management process. This includes PM tools like Zoho, Jira and communication tools like Skype, Slack, and Google meet.

I need a large team, would you offer discounts?

Yes, we would; depending upon the project and team size, the discount amount would vary.